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The General Data Protection Regulation (GDPR) is Europe's big new data privacy law. It comes into effect on 25th May 2018 and is intended to strengthen and unify data protection for all individuals within the European Union (EU).
What is GDPR?
Firstly, let us recap what GDPR is.
GDPR has been introduced to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international businesses. When GDPR takes effect, it will replace the 1995 Data Protection Directive (Directive 95/46/EC).
It takes effect on 25th May 2018.
What data is protected?
The data that is protected under GDPR (as with the DPA) is data concerning individuals (not companies). However the definition is wider under GDPR and "Personal Data" extends to any information pertaining to an individual, whether it relates to their private, professional or public life. It can be anything from a name, to a home address, photo, email address, bank account details, posts on social networking websites, medical information, a computer's IP address and more. In other words, if in the course of running your business you collect and use any data about anyone that identifies them this will be Personal Data and you are required to follow the law in the way it is handled, accessed, stored or transferred. The individual is called the Data Subject.
WHMCS provides a self-service client portal that gives your customers access to login and view their personal information (profile data). This same client portal also provides your customers with access to update their personal information including name, email address, postal address and phone number as well as any custom fields you define.
The right to erasure (also known as the 'right to be forgotten') Learn more
If you receive a request for erasure, you can perform a deletion of the customer record from WHMCS using the Delete Client functionality . Using this feature removes all data relating to a given customer including, but not limited to, personal information in the user's profile, service and invoice history, activity log entries, support ticket and email history.
he right to data portability Learn more
The right to data portability Learn more
Data portability means the right to receive personal data in a machine-readable format and to request for such data to be transferred directly from one controller to another. This right only applies where the processing is based on consent or for the performance of contract; and; when processing is carried out by automated means. There is no right to charge fees for this service.
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