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Increased security measures - change your password!

  • Wednesday, 13th August, 2025
  • 11:08am

Important Security Announcement – Immediate Action Required

Dear Valued Customer,

In recent days, we have observed a significant increase in malicious activity targeting online services. While we have strengthened our security measures, it is essential that you take steps to protect your accounts.

What You Must Do:

  • Enable Two-Factor Authentication (2FA) for:
  • Change your passwords to strong, unique ones that are not used anywhere else.
  • Verify that your login credentials are correct and up-to-date for both the billing portal and service control panels.

Why This Matters Now:

Recent global incidents have exposed billions of credentials, increasing the risk of account compromise:

Protect Yourself:

  • Enable 2FA using an authenticator app or passkeys where supported.
  • Use a password manager to store and generate strong, unique passwords.
  • Scan your devices for malware, especially infostealers.

Your prompt action will help keep your account and services safe.

Check the following HOW to articles for more information 

https://billing.netcy.com/index.php/knowledgebase/15/Security

Thank you,
Netcy.com Security Team

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