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Apology for Accidental Ticket Reopening

  • Friday, 8th August, 2025
  • 15:53pm

Dear valued customer,

Following a recent system update to our support platform (WHMCS), some previously closed tickets were inadvertently reopened, and you may have received related email notifications.

We sincerely apologize for any confusion this may have caused. No action is required on your part, and you may safely ignore these messages.

Our team has resolved the issue and taken steps to prevent this from happening again.

 

Thank you for your understanding and continued support.

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